I'd like to send this letter to the UK.
我想寄这封信到英国。
How much is postage for an international letter?
国际信件邮费多少钱？
Do you have airmail service to Japan?
有寄往日本的航空邮件服务吗？
I need to buy some stamps.
我需要买些邮票。
How many stamps do I need for this postcard?
这张明信片需要贴多少邮票？
Can I get commemorative stamps?
能买纪念邮票吗？
I want to send this package to Australia.
我想把这个包裹寄到澳大利亚。
What's the cheapest way to send this parcel?
最便宜的寄包裹方式是什么？
How long will surface mail take?
海运邮件要多久？
Is there tracking for this parcel?
这个包裹有追踪服务吗？
I'd like to insure this package.
我想给这个包裹投保。
What's the maximum insurance coverage?
最高保额是多少？
Do you provide packing service here?
这里提供打包服务吗？
Can you help me wrap this box?
能帮我包装这个盒子吗？
I need some bubble wrap.
我需要一些气泡膜。
Where can I get a mailing box?
哪里可以拿到邮寄用的盒子？
What's the weight limit for this package?
这个包裹的重量限制是多少？
The scale shows 2.3 kilograms.
秤上显示2.3公斤。
I need to declare the contents.
我需要申报物品内容。
How do I fill out the customs form?
海关申报表怎么填？
Are there any prohibited items?
有什么违禁品吗？
Can I send liquids by post?
可以邮寄液体吗？
This is a fragile item.
这是易碎品。
Please mark it as "Handle with Care".
请标明"小心轻放"。
I'd like to pick up my parcel.
我想取包裹。
Here's my collection notice.
这是我的取件通知。
I lost my parcel receipt.
我丢了包裹收据。
Can I track my package online?
可以在线追踪包裹吗？
The tracking shows "delivered" but I didn't receive it.
追踪显示"已送达"但我没收到。
I need to report a missing package.
我要申报包裹丢失。
Can I get a refund for the lost mail?
丢失的邮件能退款吗？
I want to apply for a PO box.
我想申请一个邮政信箱。
What are the rental fees for a PO box?
邮政信箱的租金是多少？
How often is mail delivered to the PO box?
邮件多久投递到邮政信箱一次？
I need to change my mailing address.
我需要更改邮寄地址。
Do you offer express mail service?
提供特快专递服务吗？
What's the difference between EMS and regular mail?
EMS和普通邮件有什么区别？
How much faster is priority mail?
优先邮件能快多少？
Can I send cash through the mail?
可以通过邮件寄现金吗？
What's the safest way to send important documents?
寄送重要文件最安全的方式是什么？
I'd like to send this registered mail.
我想寄挂号信。
Do I need to sign for delivery?
需要签收吗？
Can you give me a receipt?
能给我收据吗？
The postage seems incorrect.
邮费好像不对。
This envelope is too thick.
这个信封太厚了。
Do you have larger envelopes?
有大一点的信封吗？
I need to send some books overseas.
我需要寄一些书到国外。
Is there special rate for printed matter?
印刷品有特别费率吗？
How do I calculate the postage for multiple items?
多件物品的邮费怎么计算？
Can I get a discount for bulk mailing?
大宗邮件有折扣吗？
I'm expecting a package from abroad.
我在等一个国外包裹。
How do I pay the customs duty?
怎么付关税？
The customs is holding my package.
海关扣留了我的包裹。
What documents do I need to clear customs?
清关需要什么文件？
Can you help me with the customs declaration?
能帮我处理海关申报吗？
This is a gift for my friend.
这是给我朋友的礼物。
Do gifts have different customs rules?
礼物有不同的海关规定吗？
I need to send this urgently.
我需要紧急寄送这个。
What's your fastest delivery option?
你们最快的寄送方式是什么？
Can it arrive by tomorrow?
明天能到吗？
What time does the last collection go out?
最后一班收件是什么时候？
When will my mail be dispatched?
我的邮件什么时候发出？
Do you operate on holidays?
节假日营业吗？
The line is too long, is there a self-service machine?
队伍太长了，有自助服务机吗？
Can I print a shipping label here?
可以在这里打印运单吗？
The machine won't accept my credit card.
机器不接受我的信用卡。
My package was returned to sender.
我的包裹被退回寄件人了。
Why was my mail returned?
为什么我的邮件被退回了？
The address was incomplete.
地址不完整。
I need to verify the zip code.
我需要确认邮编。
What's the postcode for this area?
这个地区的邮编是多少？
Can I get a proof of posting?
能给我邮寄证明吗？
I need to confirm the delivery date.
我需要确认送达日期。
The stamp came off the envelope.
邮票从信封上脱落了。
Do I need to repost this?
需要重新寄吗？
How do I send oversized mail?
超大邮件怎么寄？
This is a prepaid return envelope.
这是预付的回邮信封。
Where do I put the return address?
回邮地址写在哪里？
The ink smeared on the label.
标签上的墨水晕开了。
Can you rewrite this for me?
能帮我重新写一下吗？
I need to send some photos.
我需要寄一些照片。
Are photos considered documents?
照片算文件类吗？
Do you sell photo mailers?
有卖照片邮寄袋吗？
This is a time-sensitive document.
这是有时效的文件。
Can you guarantee delivery by Friday?
能保证周五前送达吗？
What happens if it doesn't arrive on time?
如果没按时到会怎样？
I'd like to speak to the postmaster.
我想和邮局局长谈谈。
Where's the lost and found for mail?
邮件失物招领处在哪里？
My mailbox is damaged.
我的信箱坏了。
How do I request mailbox repair?
怎么申请修理信箱？
The mail carrier keeps misdelivering my mail.
邮递员总是投错我的邮件。
Can I file a complaint about mail service?
可以投诉邮政服务吗？
I need to redirect my mail.
我需要改寄我的邮件。
How long does mail forwarding last?
邮件转寄服务持续多久？
Do you have any philatelic products?
有集邮产品吗？
I collect first day covers.
我收集首日封。
When will the new stamps be issued?
新邮票什么时候发行？
Can I pre-order the special edition stamps?
可以预订特别版邮票吗？
This stamp is from my grandfather's collection.
这张邮票是我祖父收藏的。
Is it still valid for postage?
还能用来寄信吗？
How do I care for stamp collections?
怎么保养邮票收藏？
The postmark is unclear.
邮戳不清晰。
Can you cancel the stamp properly?
能盖好邮戳吗？
I need to send a money order.
我需要寄汇款单。
What's the maximum amount for a postal order?
邮政汇票的最高金额是多少？
How do I cash a money order?
怎么兑现汇款单？
The recipient lost the money order.
收款人丢了汇款单。
Can I stop payment on this order?
可以停止支付这笔汇款吗？
I need to verify a money order.
我需要核实一张汇款单。
Is this the correct postal order form?
这是正确的邮政汇票表格吗？
You gave me the wrong change.
你找错钱了。
Let me recount the stamps.
让我再数一遍邮票。
There seems to be a mistake in my change.
找零好像有错误。
Can I pay the difference by card?
差额可以用卡支付吗？
The postal rates changed recently.
邮资最近调整了。
When did the new prices take effect?
新价格什么时候生效的？
Do you have the updated price list?
有更新的价目表吗？
I need an official postal receipt.
我需要正式的邮政收据。
Can you stamp this document for me?
能给这份文件盖邮章吗？
The post office is my witness.
邮局是我的见证人。
I need to notarize this at the post office.
我需要在邮局公证这个。
Are notary services available here?
这里提供公证服务吗？
What time does the post office close?
邮局几点关门？
When does the mail truck come?
邮车什么时候来？
Is this the last day for holiday shipping?
今天是节日邮寄的最后一天吗？
The Christmas rush has started.
圣诞邮寄高峰开始了。
Are there extended hours during holidays?
节假日会延长营业时间吗？
I need to send Lunar New Year gifts.
我需要寄春节礼物。
Do you have special holiday packaging?
有节日特别包装吗？
The line is moving very slowly.
队伍前进得很慢。
How many counters are open today?
今天开了几个柜台？
Can I get a queue number?
能拿个排队号吗？
My number was skipped.
我的号码被跳过了。
The display isn't showing my number.
显示屏没显示我的号码。
I've been waiting for 30 minutes.
我已经等了30分钟。
Is there a priority line for seniors?
老年人有优先通道吗？
I'm in a hurry, can I go next?
我很急，能下一个办理吗？
The staff is very helpful.
工作人员很帮忙。
Your service is much better than other post offices.
你们的服务比其他邮局好多了。
I appreciate your patience.
感谢你的耐心。
The new automated system is confusing.
新的自动化系统让人困惑。
I prefer the old manual process.
我更喜欢旧的人工流程。
Can I just talk to a real person?
我能直接和真人沟通吗？
The touchscreen isn't working properly.
触摸屏工作不正常。
How do I use this self-service kiosk?
怎么用这个自助服务亭？
The scanner won't read my barcode.
扫描器读不出我的条形码。
I don't have a smartphone for the QR code.
我没有智能手机扫二维码。
Can you process this manually?
能人工处理这个吗？
The machine ate my coins.
机器吞了我的硬币。
I didn't get a receipt from the kiosk.
自助机没给我收据。
Where can I leave feedback about the service?
在哪里可以留下服务反馈？
The post office looks different after renovation.
邮局装修后看起来不一样了。
Are there any new services available?
有什么新服务吗？
Do you still sell postal savings bonds?
还出售邮政储蓄债券吗？
I remember when post offices had telegram service.
我记得邮局以前有电报服务。
How much does a telegram cost now?
现在发电报多少钱？
Do you offer email printing service?
提供电子邮件打印服务吗？
Can I fax documents from here?
可以从这里发传真吗？
The world has changed so much.
世界变化真大啊。
But we still need post offices.
但我们仍然需要邮局。
Thank you for keeping this service alive.
感谢你们维持这项服务。
I'll come back next week.
我下周再来。
Have a nice day!
祝你今天愉快！
